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Terms of service

Last Updated: June 2026

OVERVIEW

This website is operated by Embedded Designz. Throughout the site, the terms "we", "us" and "our" refer to Embedded Designz. Embedded Designz offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 — MODIFICATIONS TO THE SERVICE, PRODUCTS AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 — PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may be subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Variations between an image of a product on the Website and the finalized product will occur. We cannot guarantee that an ordered product will appear as an exact replica of an image of the product posted on our Website.

DIY Custom Products

When placing an online DIY (Do-It-Yourself) custom order, you have the option to attach your own artwork. When artwork submitted by a customer is deemed unusable by our art or production departments, we will contact the customer via email and/or telephone to inform them that we need to alter, remove, or replace the artwork in order to proceed with production. Please respond to these inquiries as soon as possible. If we do not receive a response within 72 hours, we reserve the right to use our best judgment to alter or remove segments of artwork — or remove entire logos — in order to proceed with production.

Customers will assume complete responsibility to obtain all required permissions for the legal reproduction of logos, trademarks, copyrights, and from local or government authorities for the use, display, and distribution of the products. By agreeing to print any submitted artwork, Embedded Designz LLC will not be held liable under any circumstances.

Variations between an image of a product on the Website and the finalized product will occur. We cannot guarantee that an ordered product will appear as an exact replica of an image posted on our Website.

The design and production teams will print the artwork in an appropriate scale/proportion that ensures the most optimal printing outcome within the imprint area. It may or may not be extended to the maximum printable area.

We cannot provide a custom sample at no charge. If a pre-production sample is needed, it will be treated as an order and the final order will be subject to color matching considerations and constraints.

Exact Color Matching by Pantone Colors (PMS) or Hex Color Codes is not available. We try to match your color selections as closely as possible, using PMS Numbers or Hex Color Codes as a reference only. An exact match cannot be guaranteed. Slight color differences or variances are not grounds for re-dos or refunds, nor are they considered defects.

Proofs and order previews enable you to preview and approve a product before production. These previews are computer-generated images and will not necessarily depict the final product exactly as it will appear upon production. They are approximate previews only and do not guarantee an exact match. For certain products, proofs will not reflect actual proportions or dimensions.

The proofing process is not included in the Production and Shipping timeline. If a proof is requested, production time will not begin until the customer approves the proof and fully pays for the order. Approving a proof constitutes final authorization — it is binding and confirms your acceptance of the design as shown. If an order is required by a specific date, requesting a proof may delay production. We will not be held responsible for any resulting delays.

The cost of a proof is the retail price of the actual item plus shipping and is non-refundable, even if the order is later cancelled or refunded. Proofs are not decision-making tools. There will be no option to cancel an order simply because the proof does not meet your expectations. Please do not place an order solely to obtain a proof, as the order will be binding.

Embroidery Products

To initiate the embroidering process for custom embroidered products, we will need to digitize your design to convert your artwork into a stitch file for our machines. Thread colors may differ due to computer screen configuration. It is strongly recommended to provide high-quality artwork for an optimal digitizing result.

Due to the limitations of the embroidering process, complex artwork with fine details, narrow spacing, and thin lettering may not be ideal for embroidery.

Customers should review and verify that their orders and artwork provide accurate spelling, color, sizes, and art placement. Customers assume full responsibility for all approvals made via phone calls, support tickets, and/or email.

SECTION 6 — USER-PROVIDED CONTENT FOR CUSTOM ORDERS

As a material condition to: (1) use the Embedded Designz LLC platform; (2) upload an image to the Embedded Designz Website; and/or (3) request that Embedded Designz print any image onto a product, you hereby certify and agree to the following terms.

You agree that you are the owner, or licensee, of all rights associated with any created or uploaded artwork or text, including but not limited to trademarks, service marks, and copyrights. If you are not the owner, you agree to provide Embedded Designz LLC with evidence of the permission given to you by the owner.

You agree that the text and images featured in the created merchandise do not infringe upon the rights of any third party.

AI-Generated Artwork: If you submit artwork created using artificial intelligence tools, you remain solely responsible for ensuring that such artwork does not infringe upon any third-party intellectual property rights. The use of AI-generated content does not transfer responsibility to Embedded Designz. We reserve the right to decline printing any AI-generated artwork that we reasonably believe may infringe upon existing IP rights.

You understand and agree that we reserve the right to remove any content that may be considered to promote hate, violence, racial intolerance, or the financial exploitation of a crime.

You understand and agree that we may, in our sole discretion, release your contact information to a third party that satisfactorily alleges unauthorized use of its intellectual property. We reserve the right to block, remove, or limit access to any content from the Website at any time, without notice, and without any liability to users or any third party.

Upon receipt of an allegation of infringement that comports with our Intellectual Property Complaint Policy, your order may be subject to immediate cancellation or suspension, and/or termination of your account with Embedded Designz LLC.

We do not and cannot review all communications and materials posted to or created by users accessing the Website, and we are not in any manner responsible for the content of these communications and materials. Users, not Embedded Designz LLC, are ultimately responsible for the content they upload and submit.

Users represent and warrant that all images and content they upload to the Website comply with all applicable laws, ordinances, regulations, and licenses, including intellectual property, advertising, and consumer protection laws.

To the extent a user violates this Agreement, their account is subject to termination and they may be liable for all consequences resulting from such violation, including liability for monetary damages to third parties. Users shall indemnify, defend, and hold harmless Embedded Designz LLC, its parent, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, actions, losses, liabilities, damages, expenses, demands and costs of any kind, including reasonable attorneys' fees, arising out of or related to User's use of the Embedded Designz Website.

In the event Embedded Designz LLC determines in its sole discretion that a user has committed intellectual property infringement or otherwise breached any contractual obligation owed to Embedded Designz, the user shall be deemed to have forfeited all funds previously paid without recourse, and Embedded Designz shall have the right to terminate the user's access to the Website and any service, including ceasing printing or product fulfillment. Nothing herein limits Embedded Designz LLC's rights or remedies against its users.

SECTION 7 — INTELLECTUAL PROPERTY COMPLAINT POLICY AND COUNTER-NOTICE POLICY

It is Embedded Designz LLC's policy to block and remove any content that it believes in good faith infringes upon the intellectual property rights of third parties.

If you believe that your intellectual property rights have been infringed upon by a user of this Website, please notify Embedded Designz at legal@embedded-designz.com. Your notification must include:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property alleged to be infringed
  2. The URL to the Embedded Designz product(s) used in connection with the allegedly infringing merchandise
  3. Identification of the copyright, trademark, or other rights allegedly infringed, including proof of ownership
  4. Your full name, address, telephone number(s), and email address(es)
  5. A statement that you have a good-faith belief that use of the material is unauthorized by the rights owner or its licensee
  6. A statement, under penalty of perjury, that the information in the notification is complete and accurate and that you are authorized to act on behalf of the owner

If you believe that a claim of intellectual property infringement was filed by mistake or misidentification, you may file a counter-notice to legal@embedded-designz.com. The counter-notice must include:

  1. Your physical or electronic signature
  2. Your full name, address, telephone number(s), and email address(es)
  3. Identification of the material and its location before it was removed
  4. A statement under penalty of perjury that the claim of infringement was filed by mistake or misidentification
  5. Your consent to the jurisdiction of a federal court in the district where you live (if in the U.S.), or where your service provider is located (if outside the U.S.)
  6. Your consent to accept service of process from the party who submitted the takedown notice or their agent

If you submit a counter-notice, a copy may be sent to the complaining party. Unless the intellectual property owner files an action seeking a court order against you, the removed material may be replaced or access to it restored within 10–14 business days after receipt of the counter-notice.

If we receive repeated notices that you have posted others' intellectual property without permission, we may terminate your account.

SECTION 8 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Buy Now, Pay Later (BNPL): We accept select BNPL payment methods (such as Klarna, Afterpay, and Affirm) where available. By using a BNPL service, you agree to that provider's terms and conditions in addition to ours. BNPL payments are subject to the same order cancellation and refund terms outlined in our Refund Policy. If you have a dispute regarding a BNPL order, please contact us directly at info@embedded-designz.com before initiating a dispute with your BNPL provider — we can almost always resolve issues faster directly.

For more details, please review our Refund Policy.

SECTION 9 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

SECTION 10 — THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 11 — USER COMMENTS, FEEDBACK, SOCIAL MEDIA AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Social Media

This section applies to everyone who interacts with our social media presence, including comment sections, feeds, and other elements of our presence on Facebook, Instagram, TikTok, YouTube, Pinterest, X (formerly Twitter), LinkedIn, and any other social media platforms we may utilize ("Social Media Presence").

Social media platforms are places of public information exchange, and you should have no expectation of privacy when using them. The sites and platforms that host our Social Media Presence are not controlled by us and therefore have their own privacy policies and terms of use.

The comments and opinions expressed by users on social media are theirs alone and do not reflect the opinions of Embedded Designz. If you see an offensive or inappropriate post or comment on our Social Media Presence, please report it to the operator of the applicable platform using their established procedures.

SECTION 12 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law.

SECTION 14 — PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 15 — ELECTRONIC COMMUNICATIONS

You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

SECTION 16 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Embedded Designz, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 17 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Embedded Designz and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 18 — SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).

SECTION 20 — ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

SECTION 22 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 23 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@embedded-designz.com.

Our contact information:

Embedded Designz, LLC dba Embedded Designz
info@embedded-designz.com
425 Pinson Road, Ste M PMB 1041, Forney TX 75126-9774, United States
972.520.2268

Embedded Designz — precision-crafted personalization with purpose.